Discover the personalized approach to determining your ideal Botox dosage for natural, youthful results at Renew Beauty Med Spa in Dallas, Arlington and Frisco.
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Refund Policy
SHIPPING + RETURNS
SHIPPING POLICY
We currently only ship within the US. All orders take 2-3 business days with the exception of holidays and natural disasters.
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All orders are shipped Monday-Friday
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All orders placed before 2:00pm CT will be shipped the same day
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All orders placed after 2:00pm CT will be shipped out the following business day
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Please note: we take as many precautionary steps and measure when packaging your order to ensure no damage is done during delivery. However, by ordering product online you are agreeing to not holding us solely responsible for damaged good upon delivery. If you do have damage done please contact us immediately.
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Due to COVID-19 we have been informed by all delivery services that they can not guarantee delivery times
Shipping Methods:
USPS 2-3 Business Days
USPS 1 Day EXPRESS
UPS Overnight
Local Same Day Door Step Delivery (by 2pm CT, must call or message to confirm you qualify for this)
COVID-19:
We understand the health and concerns for all during the COVID-19 pandemic. We want to ensure you that we are taking all safety precautions by using gloves and face masks during fulfillment and delivery. We also only have 1-2 people handling fulfillment that wash their hands and use hand sanitizer along with using lysol spray when needed. We are not only in the business of beauty, but we are also in the business of health and wellness. Therefore, the safety of our staff, customers, and community is not taken lightly. We are here for you every step of the way!
REFUNDS & EXCHANGES POLICY
We are unable do refunds or exchanges of products at this time. If you receive a damaged item, a mistake in your order, or any other additional concerns or complaints you must contact us at our shop contact within 24 hours of delivery to you. You may contact us by phone or email:
Email: shop@renewbeautymedspa.com
Phone: 214-369-1600 ext 2
Non-returnable items:
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Gift cards
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Skincare products
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Hair products
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Any additional health & personal care items
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Original shipping cost
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
As Seen On
Modern Luxury Dallas | December 21, 2021
Renew Beauty Named One of Modern Luxury Dallas' 2021 Power Players
Renew Beauty Med Spa and founder, Louise Proulx, was named one the 2021 Power Players in Modern Luxury Magazine, Dallas. The list features Dallas' power personalities that are shaping the city’s landscape with their influence and expertise in their individual industries.
5 NBCDFW | December 10, 2021
Here's Why Our Traditional ‘Dry Skin Season' is Delayed This Year
Recent warmer-than-normal temperatures have delayed the start of your dry, itchy skin this season.
Modern Luxury Dallas | December 31, 2020
Renew Beauty Named One of Modern Luxury Dallas' 2020 Power Players
Renew Beauty Med Spa and founder, Louise Proulx, was named one the 2020 Power Players in Modern Luxury Magazine, Dallas. The list features Dallas' power personalities that are shaping the city’s landscape with their influence and expertise in their individual industries.
5 NBCDFW | August 19, 2019
How to Protect Skin Against Condition That Could Cause Discoloration
Summer may be winding down, but the amount of time you spend in the sun may not be. Doctors say if you're not protecting your skin properly, you could end up with a common skin condition you wouldn't expect. Mandy Dauses is relying on laser treatments to help keep past mistakes from affecting her skin.
People Newspaper | July 3, 2019
Renew Beauty Unveils Fire and Ice Facial
If you want the results of a peel without the healing time; I have a new facial to tell you about. Or you can ask the likes of Halle Berry and Gwyneth Paltrow who’ve raved about similar “red carpet” treatments.
5 NBCDFW | December 4, 2018
Winter Skincare Tips for North Texans
Louise Proulx from Renew Beauty Med Spa in Dallas is here with advice for how to protect your skin in the cold winter months, such as new products and moisturizer.
D Magazine | September 22, 2017
5 Peculiar Facials in the Name of Beauty
From rejuvenation-focused experiences to beautifying your skin, Dallas is one of the premiere spots in the country to relax and improve your skin health. This also means we have access to some of the most innovative and potentially strange-sounding experiences....
CBSN-DFW | November 23, 2018
Gifting Experiences, Not Gadgets, Is Trending Heading Into ‘Small Business Saturday’
Black Friday may be coming to a close, but the busy shopping weekend is far from over. Those mom-and-pop shops are getting ready for their shopping day known as Small Business Saturday.
The Morning Dallas News | November 5, 2018
How Can I Get Rid of Those Dark Spots of Melasma on My Face?
Discoloration. Dark spots. Melasma. Call it what you want, but these unwelcome marks are stamping their way across faces daily. North Texans are especially susceptible to the condition, with warmer temperatures and more days with sunny skies.
5 NBCDFW | October 31, 2018
What's a Vampire Facial? We Went to Find Out
The “vampire facial” is a treatment offered at med spas. We went to find out just what it is and how it is supposed to help your skin.
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